Insurance Non-Fault Claim
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Non-Fault Claim Management Without The Hassle
At Bodyshop Manchester, we specialize in comprehensive non-fault claim management, ensuring you receive all the benefits you're entitled to when an accident isn't your fault, without affecting your policy or no-claims bonus.
Our expert team handles every aspect of your non-fault claim, from providing a like-for-like courtesy vehicle to managing repairs and recovering all costs from the at-fault party's insurer, allowing you to continue with your life while we take care of everything.
Zero-Cost Recovery
Complete claim management with all costs recovered from the at-fault party's insurance
No-Claims Protection
Your no-claims bonus remains intact with our specialized non-fault claim process
Our Non-Fault Claim Services
We offer comprehensive support services specifically tailored to non-fault accident scenarios.
Like-for-Like Replacement
Immediate provision of a comparable replacement vehicle while yours is being repaired, delivered to your preferred location at no cost to you.
Premium Repair Service
High-quality repairs carried out by our skilled technicians or marque-approved specialists, with all costs recovered from the at-fault insurer.
Total Loss Assistance
Expert negotiation to ensure you receive the true pre-accident value for your vehicle in cases where it's deemed beyond economical repair.
Policy Excess Recovery
Recovery of your insurance policy excess, ensuring you don't end up out of pocket due to another driver's negligence.
Additional Losses Recovery
Comprehensive recovery of all related expenses including personal items, loss of earnings, travel costs, and other incidental expenses.
Legal Support
Access to specialized legal assistance for more complex cases, including personal injury claims resulting from the non-fault accident.
Our Non-Fault Claims Process
We follow a streamlined, efficient process for every non-fault claim, ensuring optimal outcomes without stress or inconvenience to you.
Incident Reporting
Incident Reporting
Contact our team immediately after an accident where you're not at fault. We'll collect essential details and begin the non-fault claim process.
Liability Assessment
Liability Assessment
Our specialists will gather evidence to establish the other party's liability, building a strong case for your non-fault status.
Like-for-Like Vehicle
Like-for-Like Vehicle
We'll arrange a comparable replacement vehicle at no cost to you while your car is being repaired, maintaining your usual standard of mobility.
Claim Management
Claim Management
Our team handles all paperwork and communications with the at-fault party's insurer, eliminating stress and hassle for you.
Repair Coordination
Repair Coordination
We arrange and oversee high-quality repairs at our facility or an approved specialist, ensuring your vehicle is restored to pre-accident condition.
Uninsured Loss Recovery
Uninsured Loss Recovery
We pursue recovery of all your uninsured losses including policy excess, personal items, loss of earnings, and any other expenses incurred.
Key Benefits of Our Non-Fault Service
Our specialized non-fault claim service offers significant advantages over standard insurance claims, ensuring you receive all entitled benefits without the usual drawbacks.
- No impact on your insurance premiums or no-claims bonus
- Zero excess payment required from you for vehicle repairs
- Like-for-like replacement vehicle at no cost to you
- All costs recovered directly from the at-fault party's insurer
- Complete management of the entire claims process, eliminating stress
- Recovery of all additional uninsured losses and expenses
Premium Replacement Vehicles
Our non-fault claim service includes access to our extensive fleet of premium replacement vehicles at no cost to you.
Like-for-Like Replacements
Unlike standard insurance courtesy cars, our non-fault service provides you with a vehicle comparable to your own. If you drive a premium or luxury vehicle, we ensure you receive a similar replacement, maintaining your usual driving experience and status.
Luxury Fleet
Our extensive replacement fleet includes vehicles from prestigious manufacturers like Mercedes-Benz, BMW, Audi, Jaguar, and Range Rover, ensuring we can match your vehicle's class, whether it's an executive saloon, luxury SUV, or high-performance model.
Convenient Delivery & Collection
We deliver your replacement vehicle to your preferred location, whether it's your home, workplace, or the accident scene, and collect it when your repairs are complete or at another agreed location, minimizing disruption to your schedule.
Non-Fault Claim FAQs
Common questions about our non-fault claim service and how it benefits you.
What is a non-fault claim?
A non-fault claim is when you make an insurance claim for an accident that wasn't your fault. The key difference is that the costs are recovered from the at-fault party's insurer rather than your own policy.
Will my no-claims bonus be affected?
No, your no-claims bonus will remain intact when you use our non-fault claim service, as all costs are recovered from the at-fault party's insurer rather than claimed on your own policy.
What costs can be recovered?
All costs can be recovered including repairs, replacement vehicle hire, policy excess, personal items damaged in the accident, loss of earnings, travel expenses, and other incidental costs related to the accident.
How quickly can I get a replacement vehicle?
We can typically arrange for a replacement vehicle to be delivered to you within hours of your initial contact with us, ensuring minimal disruption to your mobility.
Are there any costs I need to pay?
No, the entire process is conducted on a zero-cost basis for you. All costs are recovered directly from the at-fault party's insurer, meaning you don't need to pay anything upfront or make any excess payments.
What if the other driver is uninsured?
We can still help in cases involving uninsured drivers. We'll work with the Motor Insurers' Bureau (MIB) to pursue your claim and can still provide replacement vehicles and repairs while this is ongoing.
Been in an Accident That Wasn't Your Fault?
Our specialist team is ready to help with your non-fault claim, providing immediate assistance and ensuring you receive all the benefits you're entitled to without any cost to you.
